Optimize the core activities of your field service reducing administrative works. Give access to all important data in the right time for the proper employee. Automate the whole process and allow your field workers to focus on their orders and your client service.
Optimize the Service Request Registration process and keep your workers informed about the status of all your client’s requests. Solve more Service Request quicker in less time. Integrated with Call Center or you company e-mail or even fax keeps the right data in the right place.
Automate the process of absence declaration. Be informed in real time about the absence of your field workers. Watch them presented in the Order Calendar. Create, schedule and dispatch more efficiently owing to access to real time data.
While on a business trip your field worker gathers all data in Luceos Smart system. It allows your financial team to settle the trip in real time. The data is available in the system and ready to be archived.
Integrate with your Google Drive in case you need more space for your files. Accessible for the right field workers defined by Service Coordinator.