FUNCTIONS

Luceos Smart Service Management is offered as a subscription service (model SaaS – Software As A Service).

The available functions and modules may be chosen according to client's need.

The system supports each and every stage of the service cycle.

Schedule preparation
Preparation of order
Realization of order
Settlement of order
Management of service requests
Luceos Smart helps you at every stage of service work.
  1. Schedule preparation
  2. Preparation of order
  3. Realization of order
  4. Settlement of order
  5. Management of service requests

AVAILABLE FUNCTIONS

Management of orders
Management of orders
Data on clients, devices and locations
Data on clients, devices and locations
Service requests
Service requests
Employee absences
Employee absences
Measurement of work time
Measurement of work time
Service and part catalogues
Service and part catalogues
Report on Order Realization
Report on Order Realization
Mobile inventories of field technicians
Mobile inventories of field technicians
Export of data
Export of data
Documentation and photos
Documentation and photos
Email and text message notifications
Email and text message notifications
Key Performance Indicators (KPIs)
Key Performance Indicators (KPIs)
Service checklists
Service checklists
Field worker's positions and routes. Integration with Google Maps
Field worker's positions and routes. Integration with Google Maps
Service teams
Service teams
Business Trips
Business Trips

INTEGRATION

System synergy

The Luceos Smart system was created with the idea of optimizing business processes of enterprises, including also processes indirectly related to management of mobile service and increasing efficiency by automation of data flow.

We recommend integration with other CRM, ERP, fleet management and accounting systems in order to create synergy between the systems. The benefits of integration are, first and foremost:

  • automatic maintenance of cohesion and completeness of data between all systems in the company,
  • improvement or full automation of data acquisition: current location of technicians, catalogues of used parts, data of clients, devices and their locations.
  • Support in management of warehouses and in creation of invoices related to performed service works.

We provide a wide range of integration options utilizing different technologies and protocols in both on-line and off-line modes.

Integration with Google Drive
Integration with Google Drive
Warehousing and accounting system
Warehousing and accounting system
Fleet system
Fleet system
Integration with Call-Center
Integration with Call-Center
Integration with CRM
Integration with CRM

Get a free trial account and check Luceos Smart

TRY FOR FREE