Safety and confidentiality of data and the reliability of the service department management system of Luceos Smart Service Management is guaranteed by a number of elements, which include, among other things:
- System of differentiated user roles in the Luceos Smart system.
- Internal procedures which determine access to data are based on a safety policy and ensure proper level of control and minimize the possibility of access to client data by the team members of Luceos Smart.
- World-class data center and the best Cloud Computing software.
- Multi-level access security and system stability based on high redundancy of safety backups, Internet connections and power sources.
- Virtualization of hardware assets that safeguards against failure of the server or the drives and allows for full scalability of the solution.
- Ability to restore the system up to any moment in the last 14 days.
For especially sensitive data the Luceos Smart system additionally provides integration with private cloud of the client based on the Google Drive technology.