SUPPORT

As part of the Luceos Smart Service Management our team provides professional technical and business support.

Email requests: support@luceossmart.com
Phone requests: +48 512 701 882

Within the framework of the basic scope of service we provide:

  • Access to the most up-to-date versions of all elements of the service
  • Support when implementing new modules, including the possibility to test the functionality of a chosen module for free
  • Help in reconfiguration and adjusting the system to the changing needs of our clients.
  • Help with analyzing and solving possible problems.
  • Basic support option covers all working days between 0900 - 1800

We also offer premium support option or dedicated support adjusted to individual client's needs.