Knowledge base - articles related to field team management

Eagle The implementation of the system helped us automate our service processes related to the planning, execution, and settlement of...

In the past few weeks, we’ve been running research on “How many companies with the field service teams use a field management system”....

If you run a company that provides customer service support, you are surely well aware that organizing an efficient service is not an...

What is FSM? Field Service Management is a way to track and organize work that takes place outside of a company's office, i.e. in the...

The Luceos Smart portal is the central element of the Luceos Smart Service Management system, which allows for comprehensive management...

Luceos Smart as a Service Desk System solution for Polish State Railways

Managing teams of employees who carry out their work in the field is an extremely difficult and complex task that poses many challenges...

Working time and the working day - different ways of recording employees' activity at work.

The fieldwork of service team employees should be characterized by high technical competence, operational efficiency, appropriate...

How to control the mobile maintenance service? The best solution is dedicated tools and measuring instruments. Read more on our blog!

Find out how does a modern system automates the measurement and settlement of service costs.

Find out how to create a knowledge base of the service team and what features should it stand out in order to best serve your company.

Project management and the service program - benefits and key functions.

How much does the software for the service cost and how to choose its best-suited version

Cyclic orders represent a significant part of the service work. Find out how to manage cyclical orders and achieve the best results.

Advantages of the program for the service online - what are the benefits?

Benefits for employees - why the service program pays off?

Registering team's work times - one of the functions of the program

Why is it worth automating the service?

An easy way to plan and settle business trips online

An easy way to plan and settle business trips online

How to effectively manage orders and coordinate the work of service technicians?

How to effectively manage a team online?

Learn about the common mistakes in the organization of the field team work and the solutions provided by Luceos Smart.

Discover the necessary elements of the field team knowledge base that allow you to maintain the highest quality of service.

We present a series of articles about field team management, which reveal proven methods and solutions that allow you to optimize its work.

Find out about the elements that improve customer service and learn about the tools that allow the convenient exchange of information.

The field team is the showcase of every company. Here are some recommendations for organizing a field team that is effective and productive.

Let's find out about the problems of work organization of a field team and proven methods of solving them.

Find out how software can help a service company manage and organize field work.